FAQ
Kutumiza
Kodi mumagwiritsa ntchito njira ziti zotumizira anthu?
Timagwiritsa ntchito Royal Mail kwa makasitomala apadziko lonse komanso makasitomala aku UK, Royal Mail ndi DPD.
Sindinalandire ulalo wotsata, phukusi langa lili kuti?
Muyenera kuti mwalandira nambala yotsata mu imelo yanu yotsimikizira kutumiza. Kutengera ndi njira yanji yomwe mwasankha, mutha kugwiritsa ntchito nambala iyi mu
Ulalo wotsatira wa DPD - https://www.dpd.co.uk/service/
Ulalo wotsatira wa Royal Mail - https://www.royalmail.com/track-your-item#/
Ndiyenera kuchita chiyani ngati katundu wanga sanaperekedwebe?
Tsiku lanu lobwereketsa lili mu imelo yanu Yotsimikizira Order - chonde lolani mpaka tsikuli kuti oda yanu ibwere.
Mutha kupeza zosintha zaposachedwa pa oda yanu podina ulalo wotsata mu imelo yanu yotsimikizira kutumiza. Kapenanso, mutha kulowa mu 'Akaunti Yanga' ndikudina 'Tsatirani Izi.'
Ulalo wanu wokutsatirani udzatha kupereka zidziwitso zaposachedwa pamtundu wa oda yanu.
Ngati tsiku lanu lobweretsera lidadutsa ndipo simunalandire oda yanu, chonde lemberani ku malonda@sarmsstore.co.uk
Kodi ndingayang'anire kutumiza kwanga?
Ngati oda yanu yatumizidwa kwa inu pogwiritsa ntchito ntchito yotsata, mutha kutsatira ulendowu kwa inu. Mulandila imelo yotsimikizira kuchokera ku nyumba yosungiramo katundu mukangodula oda yanu; ingodinani ulalo wanu wotsatira pa imelo iyi kuti muwone kutsata kumene kuli.
Kodi ndingatumizeko phukusi langa ku adilesi ina?
Chitetezo chanu sitingathe kusintha adilesi yomwe mumatumizidwa. Osadandaula - ngati simukufuna kubweretsa poyesayesa mnzathu woperekayo atisiyira khadi yolangiza momwe mungapangire kutumikiranso kapena komwe mungatenge phukusi lanu.
Kodi chimachitika ndi chiyani ndikapanda kuyitanitsa?
Wina amafunika kulowa mkati pomwe gawo lanu liperekedwe ngati momwe tingafunikire siginecha. Komabe, musadandaule ngati izi sizingatheke popeza omwe timagwira nawo ntchito nthawi zambiri amayesa kupereka kangapo.
Kapenanso amasiya khadi yotsimikizira kuti asiya ndi mnansi wawo, ndikuisiya pamalo abwino, pomwe ayesanso kuperekanso kapena kukufotokozerani momwe mungatolere.
Mayendedwe anga akuti "sanakwaniritsidwe" bwanji sanatumizidwebe?
Ngati momwe oda yanu ikuwonekera ngati 'yosakwaniritsidwa,' zikutanthauza kuti tili otanganidwa kukonzekera oda yanu limodzi kuti itumizidwe.
Nthawi yotanganidwa, izi zitha kuwonetsedwa pa oda yanu motalika kuposa masiku onse. Tsiku lanu loperekera kutumizidwa lili pa imelo yanu yotsimikizira oda yanu ndipo imaphatikizaponso nthawi yomwe timatenga kuti tikwaniritse oda yanu.
Mukalandira imelo ina tikakutumizirani, yomwe ikuphatikiza ulalo wokutsatirani ngati oda yanu yatumizidwa ndi imodzi mwamautumiki omwe tikutsatira.
Kodi ma CD anu amawoneka bwanji?
Tikuwonetsetsa kuti mapaketi athu onse ndi anzeru, opanda zomata zotchula dzina la kampaniyo ndi ma phukusi osavuta.
Malonda anu
Kodi ndingasinthe ndondomeko yanga nditaiyika?
Tili achangu kwambiri pakunyamula oda yanu, zomwe zikutanthauza kuti sitingathe kusintha dongosolo lanu mukamaliza. Izi zikuphatikiza kusintha njira yobweretsera, adilesi yobereka kapena zogulitsa mwadongosolo.
Ndayitanitsa china mwangozi, nditani?
Popeza sitingathe kusintha dongosolo mutangoliika, ndipo mulandila chinthu chomwe simukufuna. Chonde tiuzeni pa malonda@sarmsstore.co.uk. Mutha kuyibwezera kwa ife, ndipo tidzabwezera kapena kusinthanitsa oda yanu ikangobwerera kunyumba yathu yosungiramo katundu.
Chonde ikani cholembacho m'gawo lanu kuti mutidziwitse kuti simunayitanitse izi molondola mukazitumizanso. Funsani chitsimikizo cha positi ndipo onetsetsani kuti mumasungira ngati zingafunike kuti tidzayang'anenso mtsogolo.
Ndili ndi chinthu cholakwika mu dongosolo langa, ndimatani?
Tikufuna kuthana ndi zovuta zilizonse zolakwika.
Ngati chimodzi mwazinthu zomwe mwalandira sizomwe mudalamula, chonde tiuzeni malonda@sarmsstore.co.uk, ndipo tikukutumizirani chinthu cholondola posachedwa. Tikupemphani kuti mutitumizirenso chinthu cholakwika.
Chonde lembani kalata yanu kuti mutidziwitse kuti sizolondola mukazitumiza. Funsani chitsimikizo cha positi ndipo onetsetsani kuti mumasungira ngati zingafunike kuti tidzayang'anenso mtsogolo.
Ndikusowa chinthu mu dongosolo langa, nditani?
Ngati chinthu chikusowa, lemberani ku sales@sarmsstore.co.uk ndi nambala ya oda ndi dzina la chinthu chosowacho. Tidzathetsa nkhaniyi kwa inu mwachangu momwe tingathere.
Zogulitsa ndi Stock
Kodi ndingafufuze bwanji zinthu patsamba lino?
Kodi mukudziwa chomwe mukuyang'ana? Ngati ndi choncho, lembani mubokosi lofufuzira lomwe lili pamwamba pa tsamba lililonse ndipo dinani pa galasi lokulitsa.
Kodi mungandidziwitse zambiri pazogulitsa zanu?
Timayesetsa kukupatsani zambiri zothandiza momwe tingathere pazinthu zathu zonse, kuphatikiza:
- Pictures
- Zikalata zosanthula kuchokera pagwero lachitatu.
- Kufotokozera kwathunthu kwa malonda
- Ubwino wa malonda
- Momwe mungagwiritsire ntchito malonda - akuphatikiza kutalika kwa mayendedwe, kuchuluka kwa amuna ndi akazi, komanso theka la moyo.
- Zoyikapo ndi
- Zotsatira zamalonda
- Ngati mukufuna PCT ndi izi.
Kodi mupeza zinthu zambiri?
Tikuyesera kusinthitsa mtundu wathu ndi zatsopano nthawi zonse momwe tingathere, zomwe zikutanthauza kuti timakhala ndi nthawi yochuluka kuyesera kupanga zinthu zatsopano, chifukwa chake yang'anani!
Kodi mumachotsera pamtengo wogula zochuluka?
Omwe amagawa athu a ma Labu Omanga Opanga akuyang'ana ogulitsa wamba. Chonde onani https://bodybuiltlabs.co.uk/a/wsg/proxy/signup kuti mumve zambiri.
Kodi ndikudziwa bwanji kuti malonda anu ndi ovomerezeka?
Ku Masitolo a SARM, timangogulitsa zinthu zenizeni komanso zovomerezeka, sitimagulitsa zabodza, kotero mutha kutsimikiza kuti chinthu chomwe mwalandira ndi chenicheni. Tili ndi zotsatira za labu za chipani chachitatu zomwe zitha kupezeka patsamba lathu, patsamba lazogulitsa pagawo lazithunzi.
Komabe, ngati simukusangalala kwathunthu ndi chinthu chanu, ndinu olandiridwa kuti mutibweretsere ndalama zonse, bola ngati malonda sanatsegulidwe.
Amisiri
Kodi zinthu zanu ndizovomerezeka?
Zogulitsa zathu zonse zimayesedwa kuti zikhale zoyera ndipo zotsatira zake zitha kupezeka patsamba lathu. Zolumikizidwa apa: https://sarmsstore.co.uk/
Kodi zinthu zanu zimagwira ntchito?
Ndife ogulitsa kwambiri ma SAR ku Europe zogulitsa zathu ndizoyera kwambiri zomwe mungapeze. Ndemanga zathu patsamba lathu, Trust Pilot ndi mabwalo akuyenera kukupatsani chidaliro.
Kubweza ndi Kubweza
Kodi mumabwezera ndalama zobwezera ndikabwezera china chake?
Ayi, sititero.
Kodi ndiyenera kuchita chiyani ngati kubwezeredwa kwanga sikuli kolondola?
Pepani kwambiri ngati talakwitsa pakubweza kwanu!
Ngati ndi choncho chonde titumizireni pa sales@sarmsstore.co.uk ndipo tiyesetsa kuti tikukonzereni posachedwa.
Chifukwa chiyani sindinalandire ndalama zanga?
inuKubwezeredwa ndalama kumatha kutenga pakati pa masiku 5-10 kuti mugwiritse ntchito muakaunti yanu mukamaliza. Chonde dikirani nthawi yomwe mwaperekayi musanalumikizane nafe.
Ndine kasitomala waku UK, kodi mwalandira zinthu zanga zobwezeredwa?
Nthawi zambiri zimatha kutenga masiku 7 ogwira ntchito (kupatula kumapeto kwa sabata komanso tchuthi chaku banki) kuyambira tsiku lomwe mwabwerera, kuti phukusi lanu liperekedwe kunyumba yathu yosungiramo katundu ndikukonzedwa.
Tikukutumizirani imelo tikangolandira kumene kubwerera kwanu, ndikudziwitsani za zotsatirazi.
Kodi mfundo yanu yobwerera ndi chiani?
Tikukhulupirira mumakonda kugula kwanu kuchokera ku SarmsStore. Komabe, ngati simukukhutira ndi kugula kwanu, kapena sizikukwaniritsa zofunikira zanu, mutha kuzibwezera kwa ife.
Zinthu ziyenera kubwezedwa momwe zidaliri kale osatsegulidwa, pasanathe masiku 30 kuchokera pomwe mudalandira. Titha kukupatsani ndalama zonse pamtengo womwe mudalipira.
Ngati mukubwezera malonda kwa ife chifukwa siwolondola, tidzangobweza ndalama zomwe mumapereka ngati chinthucho chalakwika chifukwa cha zolakwika zathu osati ngati munazilamula nokha.
Kuti mumve zambiri pobwerera kwathu, chonde onani tsamba lathu: https://sarmsstore.co.uk/pages/refund-policy
malipiro
Kodi ndingathe kulipira pogwiritsa ntchito PayPal?
Pakadali pano sitivomereza Paypal kudzera patsamba lathu.
Kodi mumalipira mitundu yanji?
Timalola makhadi onse akuluakulu ama kirediti kadi, komanso bitcoin.
Kodi ndingathe kulipira ndikalandira malonda?
Malipirowo adzachotsedwa mu akaunti yanu panthawi yomwe mudzayitanitse.
Chifukwa chiyani nambala yochotsera sikugwira ntchito?
Chonde onetsetsani kuti mwalowetsa nambala yochotsera molondola mu gawo lochotsera, muyenera kuwona kuchotsera kukuwonjezera ku oda yanu mukayigwiritsa ntchito moyenera.
Kodi ndiyenera kulipira zochuluka motani potumiza?
Timapereka kutumiza kwaulere padziko lonse lapansi. Timapereka ntchito yolipiridwa yomwe, kutengera zomwe dziko lanu limakupatsani ndi zoletsa, zimatsimikizira kuti phukusi lanu liperekedwa posachedwa.